If you are not satisfied with your item(s) within 3 days of receiving your order, we will be happy to process an exchange for you or offer merchandise credit. To be eligible for a return, your item must be 75% full and you must contact us within 3 days of product receipt. To complete your exchange, we require an authorization code. Please email info@jfieldsco.com with all of your return needs.

 

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be given in the form of store credit. 

Final Sale Items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. All foot exfoliating masks are final sale.

Shipping
To return your product, please contact info@jfieldsco.com with an order number or proof of purchase. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.