Thank you for visiting J Fields Co & Spa. We look forward to help you reach your skin goals.

• Please make sure that you have read and understand our complete policy before booking your appointments. If you have any questions please email us at info@jfieldsco.com or text/call 346-217-9159. 

• Full Payment is required at the time of booking, except when PRE-BOOKING with me at the end of your service. This means you are booking a future appointment with me at the end of your last appointment before leaving the facility. A valid credit card will be required and kept on file to secure the appointment. Service/Spa appointment payments are non-refundable, however you may reschedule as needed within the guidelines established in the cancellation and reschedule policy.

• You are encouraged to arrive 10 min prior to scheduled appointment. This allows you plenty of time to complete necessary consent or intake forms.

We offer convenient and secure payment options for our clients. Please note our accepted payment methods:

Credit and Debit Cards:

• We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover.
• Payments can be processed securely using our point-of-sale system.

Online Payments:

• We offer secure online payment processing through our website for your convenience.
• You can easily pay for services using our online booking system.

Additional Information:

• We do not accept cash, personal checks, CashApp or Zelle payments at this time for services.

Please feel free to contact us if you have any questions or require further information regarding our payment policy.

Appointment Confirmations

All appointments are confirmed at the time of booking. 

Cancellations & Reschedules

All appointments must be paid in full at the time of booking. Clients may cancel and or reschedule their appointments via our website or by calling the spa directly at 346-217-9159 up until 24 hours prior to their appointment. After the 24 hour mark, you cannot cancel or reschedule the appointment.

Service/Spa appointment payments are non-refundable, however you may reschedule as needed within the guidelines established in the cancellation and reschedule policy. If you have prepaid for an appointment and need to cancel. Your credit will remain on file for 30 days. After that time period your credit will expire and no longer be valid.

Late Arrivals

All appointments are scheduled for the time needed to complete your requested service. If you are 15 minutes late, your appointment may be rescheduled and a reschedule fee of $35 will be applied and charged to the card on file at the time service was originally scheduled. *If you are going to be late please notify J Fields Co & Spa as soon as possible.

No-Call/No-Shows

You are considered a no-show 20 minutes after your scheduled appointment time. No-shows are charged 100% of service costs and no credits will be provided.  

If there are any issues with your card on file and the service cost or any applicable fees are not able to be processed nor is it rendered via another payment method, you will be banned from online booking.

Transfers

• Services booked are non-transferable and intended for the named client only.
• If you are unable to use a booked service, please refer to our Cancellation Policy for information on rescheduling or canceling appointments.

If you have any questions or require further clarification regarding our service transfer policy, please feel free to contact our team.

 Thank you for choosing J Fields Co & Spa for your skincare and wellness needs!